Books in the Briefcase Books Series series

Features proven tips to handle everyday management situations. This title provides what you need to excel as a manager from day one. It features getting results by knowing when to speak up - and when to listen; motivating your staff to exceed expectations; delegating tasks and dealing with crises.

Provides techniques and tools for making every minute count as it dispels myths that can actually cost instead of save valuable time. This book helps managers match the right time-saving tool to each situation, reveals secrets for anticipating instead of reacting, and explains how any manager can eliminate procrastination.

Examines the organizational environment and shows readers how to inspire innovative and creative thinking as an approach to problem solving, idea generation and new product development.

Hiring Great People removes the guesswork from your hiring process, giving you solid, no-nonsense tools and processes to identify and attract your industry's highest performing employees.

Helps managers fully grasp any crisis situation and lead their team through it smoothly and with minimal ramifications. Covers everything from defining crisis management and prevention policies to responding to crises and formatting for post-crisis analysis.

A guide to inspiring employees to work at peak performance - to improve organizational culture and help meet the bottom-line. It provides entertaining case studies and examples of how readers can create an environment in which employees feel passionate about their jobs and put the best of them in everything they do.

More than 700,000 Briefcase Books sold! A concise guide to communicating ideas in writing like a true professional--with clarity, accuracy, and decisiveness

More than 700,000 Briefcase Books sold! Provides managers and team leaders with the insight, skills, and techniques for getting the highest performance possible from each employee

A guide to spearheading a mobile learning program. It covers everything from the basics to working with developers and gaining stakeholder support. It offers managers an overview of how to create, implement, and successfully use mobile learning platforms.

As customer loyalty becomes a thing of the past, customer relationship management (CRM) has become one of hottest topics. This book supplies solutions to common CRM problems, including how to maximize impact from CRM technology, which data warehousing techniques are effective, and how to create and manage both short- and long-term relationships.

Employees with high morale perform at significantly higher levels. So how can you, as a manager, ensure consistently high enthusiasm, energy, and employee morale? This book shows you how to create a fun, synergistic work environment, one designed to inspire superior employee commitment and performance.

Provides the basics of a expense budget and includes information to create, present, and track a budget with a spreadsheet or accounting package. This book defines the fundamental accounting terms and techniques for working within your budget and managing money with your team.