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He argues that performativity is the flip side of quality on a coin called identity, and in postmodernism, that is, in the age of Industry 4.0 and beyond, companies should be aiming for performativity and achieve quality as one of its many consequences.
A clear and methodical guide to implementing 'lean' management, describing each step in a distinctive method-based 'European' process that contrasts with tools-based Japanese systems. Case studies from a range of industries provide invaluable real-world models.
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