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Provides a guide to successfully interacting with people from different cultures and thus developing satisfying relationships. Conversational in tone, the book illustrates concepts with examples from the world of everyday experience. Students become familiar with relevant research, theories that explain and predict, strategies that work, and suggestions on how and when to use these strategies.
Offers a comprehensive exploration of how communication affects prejudice, and how communication interventions reduce it. The book gives readers a well-rounded understanding of theories and current research on the topic, sustained with real-world examples that bring concepts and principles to life.
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