Books by Almut Koester

An innovative, new multi-level course for the university and in-company sector.

An innovative, new multi-level course for the university and in-company sector.

Featuring a corpus of conversations from the UK and USA, this overview of the characteristics of workplace discourse and the approaches needed to analyze them, pays attention to interactions with a social focus, such as office gossip. It also explores issues, such as politeness, power, conflict and consensus-building.