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Books by Anna (Napier University) Leask

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  • Heritage Visitor Attractions af Anna (Napier University) Leask
    Heritage Visitor Attractions
    - An Operations Management Perspective
    by Anna (Napier University) Leask
    £60.99

    Examines Heritage Visitor Attractions from an operations management perspective. This book begins by defining the characteristics of HVAs and the principles of operations management and deals with the design of HVAs. It looks at their quality and improvement, examining capacity management.

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