Books by Birgit Dam Jespersen

Supply Chain Management has a theoretical foundation in transaction cost theory and the network approach. A major part of the book is devoted to the implications of new concepts such as Customer Relationship Management, Supplier Relationship Management, Vendor-managed Inventory, Efficient Consumer Response, and Collaborative Planning, Forecasting, and Replenishment. A number of cases are illustrating the theoretical discussions. It has a European perspective, both in terms of examples and themes.The book can be used in teaching logistics and supply chain management courses, but also by logistics managers and SCM professionals when implementing the SCM concept in their own organisations.