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Changing work roles, greater emphasis on individual autonomy, the growing importance of relationships, the complexity of many businesses; all these things call into question the prevailing approach to training needs analysis and evaluation, which still tends to be based on a simple gap analysis between job requirements and an employee's knowledge and skills. Bryan Hopkins' Learning and Performance takes a systemic approach to workplace performance, training needs and the basis on which we can analyse them and evaluate the subsequent training
One of the most significant and yet largely overlooked factors influencing performance and workplace problem solving in many large organizations is that of national culture. This book shows how strategies for solving workplace performance problems need to consider the cultural composition of the workforce.
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