Books by C. K. Gunsalus

Gunsaluss offers tips, insights, and tools for handling complaints, negotiating disagreements, responding to accusations of misconduct, and dealing with difficult personalities. He applies scenarios based on real-life cases to guide academic administrators through the dilemmas of management in not-entirely-manageable environments.

A nationally recognized expert on professional ethics uses pungent real-world examples to help people new to the work world recognize ethical situations that can lead to career-damaging mistakes-and prevent them. Gunsalus offers questions to ask yourself, sample scripts to use on others, and guidance in handling disputes fairly and diplomatically