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Der vil altid være støj, der gør det svært for enhver at foretage vurderinger og træffe beslutninger. Daniel Kahneman, Olivier Sibony og Cass R. Sunstein viser i denne bog, hvordan støj er årsagen til, at der begås fejl inden for alle områder - herunder lægevidenskab, jura, sundhed, patenter, økonomi, retsmedicin, strategi og ansættelsesprocesser. Selvom støj findes overalt, hvor der træffes beslutninger, ignorerer både enkeltpersoner og organisationer dens betydning - ofte med store omkostninger til følge. Med enkle midler udforsker denne banebrydende bog, hvad vi kan gøre for at træffe bedre beslutninger.Forestil dig to læger, der stiller forskellige diagnoser til patienter med samme sygdom. Eller to dommere ved samme domstol, der giver forskellige domme til mennesker, der har begået identiske forbrydelser. Forestil dig, at beslutningerne afhænger af, om det er morgen eller eftermiddag, om det er mandag eller onsdag, eller om det er lige før eller efter frokost. Det er eksempler på støj: variationer i beslutninger, der burde være identiske.
How our shifting sense of "what's normal" defines the character of democracy
This Palgrave Pivot offers comprehensive evidence about what people actually think of "nudge" policies designed to steer decision makers' choices in positive directions.
Why are group decisions so hard?Since the beginning of human history, people have made decisions in groups-first in families and villages, and now as part of companies, governments, school boards, religious organizations, or any one of countless other groups. And having more than one person to help decide is good because the group benefits from the collective knowledge of all of its members, and this results in better decisions. Right?Back to reality. We've all been involved in group decisions-and they're hard. And they often turn out badly. Why? Many blame bad decisions on "e;groupthink"e; without a clear idea of what that term really means.Now, Nudge coauthor Cass Sunstein and leading decision-making scholar Reid Hastie shed light on the specifics of why and how group decisions go wrong-and offer tactics and lessons to help leaders avoid the pitfalls and reach better outcomes. In the first part of the book, they explain in clear and fascinating detail the distinct problems groups run into:They often amplify, rather than correct, individual errors in judgmentThey fall victim to cascade effects, as members follow what others say or doThey become polarized, adopting more extreme positions than the ones they began withThey emphasize what everybody knows instead of focusing on critical information that only a few people knowIn the second part of the book, the authors turn to straightforward methods and advice for making groups smarter. These approaches include silencing the leader so that the views of other group members can surface, rethinking rewards and incentives to encourage people to reveal their own knowledge, thoughtfully assigning roles that are aligned with people's unique strengths, and more.With examples from a broad range of organizations-from Google to the CIA-and written in an engaging and witty style, Wiser will not only enlighten you; it will help your team and your organization make better decisions-decisions that lead to greater success.
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