Books by Christine Harvey

Selling just got easierGood salespeople are in great demand. Sales skills are essential in starting any business, and successful selling brings with it career progression, satisfaction and personal growth that are second to none. With this book, you'll learn all the components necessary to become not just a good but a great salesperson. Whether you're new to sales, and want to start out with a bang, or a veteran salesperson who wants to maximize results, Successful Selling In A Week will be a huge asset to you now and in years to come.You'll learn ways to increase the effectiveness of your efforts, save time and energy and get the best results possible, regardless of your field of sales. You'll be able to put together your own system of success, just like the people before you from whom these principles are drawn. Successful selling means using a structured set of systems that all professional high achievers can learn. We will look at each of these steps one day at a time.You may be wondering if your personality is right for sales. You may think that it's important to be a good talker, but it's far more important to be a sincere listener, to be able to ask pertinent questions that uncover buying motives, and then be able to present the features and benefits of your product or service as they match your customer's needs. A person who does all the talking, without the right questioning and listening, will be wasting time and effort. There is, in fact, no one right personality for sales. Most of us can use the skills we've developed over our lifetime, and hone them with the principles of this book to become a top-notch, if not world-class, salesperson. You'll be able to use the techniques in this book to design sales skills that work best for you, your personality and your industry. - Sunday: Jump-start your success formula- Monday: Develop product and service expertise- Tuesday: Grasp the buying motives- Wednesday: Conquer objections: turn them to your advantage- Thursday: Master successful presentations and closings- Friday: Create action-provoking systems- Saturday: Implement motivation and support systems

Learn in a week, what the experts learn in a lifetime.

People Skills In A Week is a simple and straightforward guide to raising motivation and performance levels, giving you everything you need to know in just seven short chapters. From raising morale and removing self-limiting beliefs, to increasing self-esteem and setting clear goals, you'll discover a set of principles and processes that really do work and will produce fantastic results.This book introduces you to the main themes and ideas of working with, leading and motivating ourselves and others , giving you a basic knowledge and understanding of the key concepts of people skills, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, People Skills In A Week is your fastest route to success:- Sunday: Raise morale - raise performance- Monday: Reverse 'limitation thinking'- Tuesday: Elevate self-esteem and confidence- Wednesday: Reinforce strengths - eliminate weaknesses- Thursday: Catapult performance- Friday: Stamp out procrastination- Saturday: Magnify goal setting - magnify successABOUT THE SERIESIn A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each book is structured as a seven-day course so that with just a little work each day, you will quickly master the subject. In a fast-changing world, this series enables readers not just to get up to speed, but to get ahead.