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This book combines theoretical and practical aspects of applied human resources management using a critical lens. It is both a descriptive and analytical journey through the tourism sector which, due to its nature, may be described as a relatively deregulated and eclectic industry.
Small businesses are the backbone of the tourism and hospitality industry. This book takes an intuitive step-by-step progression through various stages of the entrepreneurial process: context, theoretical perspectives and definitions; concept to reality; the business plan; and growth and the future.
Discusses and questions a number of key elements, including: The individual and the organization; Groups in the organization; Organizational structures and behaviour; Management within the organization; and Commercial hospitality, leisure and tourism in a service context.
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