Books by Dave Mitchell

How to build lasting connections through meaningful communication Developing successful relationships is critical to our success in both our personal and professional lives.

An innovative approach to driving maximum performance at all levels of an organizationPeak Performance Culture: The Five Metrics of Operational Excellence is a step-by-step roadmap to achieving optimal organizational development in your company or association. This practical guide helps you accurately evaluate the current state of your company and create a strategy that maximizes its future success. Author Dave Mitchell, building upon concepts introduced in his bestselling books The Power of Understanding People and The Power of Understanding, provides new applications, effective real-world tactics, powerful organizational assessment tools, and much more.The book addresses the five critical factors for organizational success: vertical alignment, horizontal alignment, leadership ideology and corporate culture, employee experience, and customer experience. Each comprehensive chapter introduces a key component to peak performance culture -- containing a detailed definition of the component, illustrative examples, expert insights, and practical considerations relevant to a diverse range of real-world situations. This must-have guide:* Features exercises and assessments to identify organizational metrics drawn from 25 years of work with client organizations such as Allstate Insurance, Bank of America, Universal Studios, Hilton Worldwide, Walt Disney World, and hundreds more* Explores best practices for implementing policies, procedures, and philosophies that align with an organization's mission, values, and strategy* Discusses individual characteristics of high performers, how to enhance teamwork, the relationships between functional units within an organization, and employee recruitment, selection, and onboarding* Addresses issues surrounding how employees responsible for customer satisfaction are experiencing their organizations* Provides tools for continually evaluating and improving customer experience, including a pragmatic model that can be applied to any organizationWhether your company needs to correct performance problems, or is already successful but seeking even higher levels of success, Peak Performance Culture: The Five Metrics of Operational Excellence will prove to be an invaluable resource for any organization.

1644, and Civil War rages across England. Oliver Cromwell has taken charge of the opposition to King Charles the First and Cromwell's New Model Army is gaining victories. England is in chaos. Cromwell is a puritan who has vowed to wipe out evil and sorcery, aligning it with the King's Court. The young Witchfinder Matthew Hopkins is scouring the land, holding trials and burning at the stake anybody who he considers in league with the powers of darkness or are "freaks against nature, born of the Devil". Rumours are that there is an island of riches which will fund the escape of those using magic and anybody who stands by them. The island of "Sirenswail". It is to here that adventurers will set sail. Three adventures in one, city, sea, and island, "Sirenswail" contains mature content and is suggested for OSR games including Lamentations of the Flame Princess. It is intended for 5-8 characters of levels 1-3.