Books by David Broadbent

Vincent and Grandma are on their way to the beach. As they get nearer to their destination, his excitement grows as he imagines riding on the roller coaster and other attractions! With thanks to Reach Charity and their members for helping us to ensure authentic representation of a child with an upper limb difference.

David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: . No Cross-functional communication or co-operation. . No understanding of the end-to-end process . No ownership of the end-to-end process . Blame culture . Silo mentality . Resistance to change . Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.