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Being knowledgeable and experienced as a trustee is important, but having the ability to interact effectively with fellow board members is where good governance really starts. With chapters themed by different ABBA tunes and with frank real-life examples firmly to the fore, Debra Allcock Tyler delivers practical advice straight from the shoulder.
There will be days when you feel like murdering your bosses, your team or your colleagues!Do not despair -- if you have recently become a manager, or are in need of a skill refresh, this book will guide you to being more effective and confident in your role.
So you've got the top job... now what? Many people find themselves in a senior leadership role without the formal training or support they may have had before and feel isolated and exposed. The second edition of It's Tough at the Top is a practical, reassuring and no-nonsense guide to upper-level management by a respected voluntary sector leader.
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