Books by D.H. (Contemporary Consultants Stamatis

Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organization-customer relationships, customer needs and expectations, instructional design, adult learning, advanced quality planning, and reliability.

Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in various organizations.

Presents a synopsis of the curriculum that a typical Six Sigma program should follow. This book establishes the minimum requirements for the Six Sigma methodology and provides the body of knowledge needed for a successful and rewarding implementation of the Six Sigma processes.

Addresses design improvement from the perspective of prevention by introducing readers to the tools of the Six Sigma design process. This book covers topics such as: customer satisfaction, quality function deployment, benchmarking, systems engineering, value engineering, reliability and maintainability, and design for manufacturability.

Demystifies the Design of Experiments (DOE). This book covers the concept of variation and the importance of experimentation and follows through with applications. It also discusses full and fractional factorials. It introduces the concept of robustness, and addresses robust design with discussions on the Taguchi methodology of experimentation.

Focusing on the problem solving methodology fundamental to any Six Sigma or quality initiative, this book gives a detailed rationale and theoretical explanation of the process. It focuses on problem solving from a quality perspective and addresses key concepts in the problem-solving cycle and the process improvement cycle.

This work describes the principles, practices and methods of implementation of total quality service.

Presents a roadmap to successful six sigma implementation that you can adapt to your organization. This book lets you understand the steps to the six sigma philosophy: establish the quality system, management, and cultural environment; define mission of each component of the organization; and set performance improvement opportunities and goals.