Books by Donald A. Barclay

Fake News, Propaganda, and Plain Old Lies explains how to identify deceptive information and seek out the most trustworthy information to inform decision making in your personal, academic, professional, and civic lives. Barclay takes an objective, non-partisan approach to the topic of sorting deceptive information from trustworthy information.

To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.