Books by Dr. Cheryl A. Lentz

Come take a mythical journey with Henry from The Village of Yore and the many colorful characters of The Golden Palace on their quest to unlock the palatial gates of the corporate Ivory Tower. Dr. Cheryl Lentz has cleverly offered an allegorical tale that demonstrates the lessons learned when leaders in organizations fail to listen and serve the needs of their stakeholders. These lessons emerge through the eyes of such characters as Nada from The Village of Not Likely, Earl from The Village of That's the Way We've Always Done It, and Merlin from The Village of Calm and Clarity. Join them as well as King William III and The Royal Academy of Bean Counters as they journey toward understanding the elegant simplicity of effective leadership, unlocking the secrets to The Golden Palace Theory of Management along the way. This revised second edition offers a companion workbook for discussion, reflection, and refractive thinking. The purpose of this workbook is to examine each character within this allegorical tale and their leadership qualities more closely. Take a leap of faith and follow us in our journey. Perhaps you may recognize some old friends along the way.

Celebrate the diffusion of innovative refractive thinking through the writings of these doctoral scholars as they dare to think differently in search of new applications and understandings of strategic innovation. Unlike most academic books that merely define research, The Refractive Thinker(c) offers commentary from the perspective of multiple authors--each offering a chapter based on their specific expertise.

Anyone who has entered a college classroom in the last 5 years has recognized a clear transformation in the context of higher education. A dynamic revolution in practice and delivery is underway, and the implications of multi-faceted change are ripe for analysis. Administrators are increasingly charged with revenue production and institutional leadership. Faculty are experimenting with new andragogical models and advances in interactive technology. Students are embracing new modalities, as they strive to make curriculum immediately transfer able into industry. The Consumer Learner: Emergence and Expectations of a Customer Service Mentality in Post-Secondary Education examines the new reality and emerging patterns shaping the experiences of these three diverse, yet interconnected constituencies. This book provides a distinctive approach to the transformation of the higher education culture within the United States. Authors Dr. Gillian Silver and Dr. Cheryl Lentz, noted content experts, professors, and curriculum/program developers, explain that the contents will initiate an intensive dialogue about the implications and impacts on administrative structure, faculty practice, and learner outcomes. According to Dr. Lentz, "This is a frank, encompassing work which has the capacity to ignite a national dialogue. We think the review will give voice to the significance of this evolving environment. The voices of experience leading this change will emerge." Follow the authors on the Web: www.consumerlearner.com