Books by Erik Hollnagel

Written by pioneers in the development of Cognitive Systems Engineering (CSE), this book offers a unique presentation of how to study human work with complex technology. The authors use a top-down, functional approach and emphasize a proactive (coping) perspective on work that overcomes the limitations of the structural human information processing

This book analyses and explains the principles behind Safety-I and Safety-II and approaches and considers the past and future of safety management practices. The analysis makes use of common examples and cases from domains such as aviation, nuclear power production, process management and health care.

Properly performing health care systems require concepts and methods that match their complexity. Resilience engineering provides that capability. It focuses on a system's overall ability to sustain required operations under both expected and unexpected conditions rather than on individual features or qualities.

Explores public policy and organizational aspects of resilience and how they aid or inhibit preparation and restoration. This title addresses thoughts on ways to measure resilience and model systems to detect desirable, and undesirable, results. It examines how resilience plays out in the living laboratory of real-world operations.

Several book chapters and papers have illustrated the advantage in going behind 'human error' and beyond the failure concept, and various complicated accidents have accentuated the need for it. But there has not yet been a method for doing so; the Functional Resonance Analysis Method (FRAM) fulfils that need. This book deals with this topic.

Intends to present a single, simple but powerful principle for human performance that can be used to understand both positive and negative outcomes.

The book is directed at those involved with accident analysis and system safety, such as managers of safety departments, risk and safety consultants, human factors professionals, and accident investigators.

Offers a presentation of how to study human work with complex technology. This work uses a top-down, functional approach and emphasizes a proactive (coping) perspective on work that overcomes the limitations of the structural human information processing view.