Books by Florence Stone

"Sometimes a manager''s job can seem overwhelming. Managers need to set goals, communicate well, train and motivate people, appraise performance, and cope with sensitive policy issues. It''s no wonder they have so many questions: ""How do I challenge people who''ve lost their motivation?"" ""What do I do to increase productivity?"" ""How do I address questions about impending layoffs -- when I know they''re true? ""How do I deal with my own difficult boss?"""The Manager''s Question and Answer Book" answers over 100 of these common -- and important -- management questions. Tackling issues like conflict management, recruitment and orientation, performance and stress management, political skills, and others, the book gives readers the help they need to handle any situation.Each question is addressed with a brief answer for quick guidance, followed by a longer ""tell me more"" section, which provides a thorough analysis for those who seek more in-depth guidance. "The Manager''s Question and Answer Book" is a crucial resource no manager can afford to be without."

Covers the key areas of coaching and mentoring, from conducting a training needs assessment and reinforcing quality performance and employee accountability to empowering top performers and applying mentoring to succession planning and diversity management.

Covers the key areas of performance and reward management, from conducting performance appraisals effectively and recognizing outstanding work when money is in short supply to learning how today's companies are using reward systems to achieve corporate missions and strategies.

Covers the key areas of recruitment and retention, from new techniques for expanding your search and finding candidates for hard-to-fill jobs to making the best hiring decision and retaining your high-performance talent pool. This title also includes examples and lessons from some of the world's most successful talent managers.