Books by Glenn Shepard

This practical guide explains what today's managers are looking for in employees and how employees can surpass expectations to gain raises and promotions. Often, communication is the problem. Employees think they're underappreciated and their efforts unnoticed, while management mistakes that attitude for a lack of work ethic.

There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality and the labor pool includes some people who dona t want a job - just a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees.