Books by J. Durand

This book is an important and original account of life in the new lean production workplace - the car industry where it all began. This book is neither a retrospective assessment nor a prediction for the future: it reveals what has changed and what has remained the same, in a workplace that remains a major part of the makeup of our society.

This book is an important and original account of life in the new lean production workplace - the car industry where it all began. This book is neither a retrospective assessment nor a prediction for the future: it reveals what has changed and what has remained the same, in a workplace that remains a major part of the makeup of our society.

Companies and work have undergone significant change, and a new productive model has emerged. This book shows how the model works, showing its high degree of coherence in terms of the integration of functions within companies. This book creates a new and challenging theory of services, rooted in the concrete experience of workshops and offices.