Books by Jack J. Phillips

Shows how to manage and monitor turnover and how to develop the ROI of keeping your talent using retention programs. This book presents a process of managing retention, from identifying turnover costs and causes, designing solutions that match the causes of turnover, developing tools for tracking turnover and placing alerts when action is needed.

Innovation is the life blood of practically every organization. Innovation drives growth, development, and prosperity for many organizations and geographical areas. Sometimes, innovation thrives within a certain geographical location or in certain organizations that are known for their innovative approaches. This outstanding new volume will demonstrate how to measure the success of innovation in all types of organizations. In the last decade, there have been tremendous investments in creativity and innovations sponsored by companies, cities, states, countries, universities, NGO's, and even non-profits. With the magnitude of emphasis on creativity and innovation, the sponsors and key stakeholders will demand to know the value of these programs. The Value of Innovation: Measuring the Impact and ROI in Creativity and Innovation Programs will show step-by-step how to measure the impact and the ROI of innovation and creativity programs. The process collects six types of data: reaction, learning, application, impact, ROI, and intangibles. Data are collected analyzed and reported using a systematic, logic model. Conservative standards create results that are both CEO and CFO friendly. This proven process has been used now in 5000 organizations and this new book adapts the method directly to this critical area of innovation, showing examples and case studies.

Provide organized, efficient, relevant consulting with lasting value Maximizing the Value of Consulting is an indispensable, practical guide for managing, measuring, and delivering the results that make internal and external consulting a lasting value to clients and the company.

Within an organization, the responsibilities for environment, health, and safety are often under the direction of the same executive team in an organization.

This text offers a step-by-step process for measuring return on investment in human resources programmes. The ROI Process is designed to aid managers in determining and improving the bottom-line impact that human resource programmes have had on an organization.

ROI in Action Casebook offers a collection of ROI case studies that represent the classic use of the proven ROI Methodology. A companion volume to Jack J. Phillips and Patricia Pulliam Phillips's six books in the Measurement and Evaluation series, this book clearly illustrates the ROI Methodology.

Return on Investment (ROI) remains one of the challenging and intriguing issues facing human resource development and performance improvement professionals. This book demonstrates how you can effectively apply ROI to project management. It is suitable for those managing a project or multiple projects.

Helps HR practitioners implement & evaluate leadership development programs. This work shows how to communicate and overcome barriers to implementation. It combines theory and practical case studies to illustrate developing a scorecard approach.