Books by John Charles Pennington

Telephone Sales Excellence will help you harness your potential as a sales professional where the telephone call is your essential business tool. The lessons that promise reults include: Learning how to oepn a successful conversation Motivating your pospect with key questions Gaining the critical information for the sale Turning objections into sales Building trust through rapport Presenting a winning proposal Apply the lessons learnt in this course to help you generate more opportunities, greater income and deeper fulfilment.