Books by John Oakland

Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and knowledge management. This book tackles each of these themes.

Aims to provide a guide and access in dictionary form, to selected British institutional terms widely employed in British life. The word "institution" is applied in a broad sense covering such concerns as political, governmental, legal, economic, industrial and educational institutions.

An invaluable reference guide to the British way of life, explaining the often puzzling and confusing terms and phrases used routinely in Britain and by British people.

Covering every important aspect of British life from national identity to moral panics, Contemporary Britain provides a fascinating picture of life in the United Kingdom at the beginning of the 21st century.