Books by John O'Connell

Handwritten is a celebration of letter-writing in all its guises

When a young journalist, Bertram Fletcher Robinson, meets his writer hero Arthur Conan Doyle on a troop ship coming back from South Africa, he is delighted - especially when the creator of Sherlock Holmes suggests they collaborate on a 'real creeper' of a story.

This book helps you understand and improve your organization's business processes, taking into account computer software available. Contains detailed case studies, clear diagrams and a minimum of technical language. Ideal for non-technical managers, this book will also appeal to MBA and business studies students.