Books by Karen Martin

Value stream mapping - an essential but underused methodology - is a proven approach to help you visualize and resolve disconnects, redundancies, and gaps in your value delivery system. In this detailed guide, the authors present a practical way to deeply understand how work gets done - in any environment - and how to design improved work systems.

A practical how-to guide, this book takes readers through the ins and outs of planning and executing Kaizen Events in non-manufacturing settings and conducting post-event follow-up to sustain the changes made. The authors provide methods and tools to help build a motivated workforce and lay a foundation for continuous improvement. Readers will lear

This grounded theory study explores how parents grieve, the meanings and casual explanations they attribute to Suddden Infant Death Syndrome, the effects of their grief on family relationships, and the strategies they use to cope and carry on.