Books by Mark Murphy

Build a high-performance workforce by abandoning skills-based hiring practices and focusing on employee attitude Hiring for Attitude offers a groundbreaking approach to recruiting, assessing, and selecting people with both tremendous skills but, more importantly, an attitude that aligns with the organization s culture. Murphy cites his own company s research and examines recent scientific studies about the practical effects a person s attitude has on the outcome of his or her job performance. Clear and practical lessons are illuminated by numerous case studies of organizations like Microchip, Southwest Airlines, and The Ritz-Carlton.

The truth matters! New York Times bestselling author Mark Murphy returns, with the latest science and techniques for delivering tough messages to employees, coworkers, bosses and customers without causing anger, resentment, or defensiveness.