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This title introduces three approaches to analyzing institutional talk: conversation analysis, discursive psychology and critical discourse analysis. The main section of the book illustrates these approaches using examples from aircraft cockpits, computer helpdesks and political speeches.
This is the first introductory text to offer a critical overview of the concept of quality of life and the ways in which it is researched. Using an inter-disciplinary approach, the book covers every aspect of the concept and its application.
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