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We feel more than we know, and know more than we can say. But what if we could find a way to communicate the full breadth of who we are? SpeakStrong is a step-by-step guide to empowered communication that unleashes the courage of your conviction and puts your message into words that get results. Based on the wisdom that empowered communication means saying what you mean and mean what you say without being mean when you say it.
From establishing a manager/admin partnership relationship and prioritizing job activities to getting results without authority and managing customer complaints, this streamlined guide provides readers with the right words at the right time in every situation.
More than 1 MILLION Perfect Phrases books sold! The perfect quick-reference guide for communicating clearly and effectively with team members, employees, and decision makers in remote locations.
More than 1 MILLION Perfect Phrases books sold! The perfect quick-reference guide for making a powerful first impression and setting the stage for high productivity in any situation
More than 1 MILLION Perfect Phrases books sold!The perfect quick-reference guide for turning followers into leaders
An updated and revised edition of one of our bestselling books in the series. Perfect Phrases for Managers and Supervisors helps readers do everything from setting a tone of mutual trust to conducting interviews and performance reviews to disciplining problem employees.
Introduces you to six easy-to-master communication technology that lets you say what you mean, mean what you say, and get what you want - at home, in the office, and in almost every social and interpersonal setting.
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