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Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!
Fed up of doing the same old things day in, day out? Tired of working hard for average results? Have the feeling that you could do more, be more?How to Be Brilliant has been helping people to be brilliant for ten years. This international bestseller shows you how to make the critical steps from average to good and from good to brilliant at work and in life. Itll help you work out whats happening right now and get clear about how it could be so much better. Then youll be given strategies and powerful methods to help you get there: as quickly as possible as economically as possible with as much fun as possible. And once you know the secrets to being brilliant you can apply them to all areas of your life. Dont be good. Be brilliant.
The very best didn't get there by accident. The best have a different way of thinking and acting in their daily lives. And it's not enough to just to succeed - they also have an uncontrollable desire - the desire to get better. The good news for the rest of us is that success leaves tracks. Michael Heppell has spent his life studying successful people, attempting to distil what it is that the very best do that others don't. He's interviewed entrepreneurs, personalities and leaders from politics to education. He's studied the daily habits of the elite and during this time he's uncovered what they do that gives them 'The Edge'. By identifying and distilling this knowledge you'll discover how you can use this same insight. It's time to find your Edge.
Theres a simple way of thinking, acting and doing that, once learned, will make sure you get the very best out of everything.This book challenges you to get curious about how you interpret and handle every situation. It liberates you from the beliefs that have been holding you back and gives you powerfully simple ways to switch your thinking and change your actions so that you can get the very best from whatever life sends your way. With the new, revised edition of this bestselling book, youll discover how to make sure you never have a bad day ever again.
Im so certain this book will help you save an hour every day, I guarantee it. If youve read the book, put the ideas into action and yet somehow havent saved that vital hour, Ill personally give you your money back. Michael Heppell How to Save an Hour Every Day is the new book from Michael Heppell, author of the bestselling personal development hit of 2010 Flip It, described by DJ and TV presenter Chris Evans as brilliant, simple, a joy to read! and the best personal development book I have ever read.Would you like an extra hour a day, every day of your life, to do whatever you want with?If this sounds like an impossible dream, then heres the good news: that extra hour really can be yours!This easy-read book is high impact and full of brilliant ideas, tactics and suggestions that are all designed to save you valuable time. If you are willing to invest just an hour of your time to read it, pick out the ideas that leap out to you and put them into action, youll create extra time every single day in a way you wouldnt believe could be possible.Among other things you will: overcome procrastination and make better, faster decisions unearth hidden time for you time to do the important things discover powerful new ways to organise your time and your life find out how to deal with the deadly time sappers streamline and simplify absolutely everything you do both at work and in the homeWere sure youll find more time every day. What you do with it is up to you . . .www.saveanhour.co.uk <http://www.saveanhour.co.uk/>
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