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Books by Michael R. Kelly

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  • - Step-by-Step Solutions for Quality Improvement
    by Michael R. Kelly
    £159.99

  • by Michael R. Kelly
    £93.99

    This book explores the problem of time and immanence for phenomenology in the work of Edmund Husserl, Martin Heidegger, Maurice Merleau-Ponty, and Jacques Derrida.

  • - Step-by-Step Solutions for Quality Improvement
    by Michael R. Kelly
    £29.49

    The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process Identify the problem: Clearly state what needs improvement. Analyze: Determine what causes the problem to occur. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. Test Implement: Implement these actions on a trial basis to determine their effectiveness. Standardize: Ensure that useful actions are preserved.

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