Books by Nawal K. Taneja

Designing Future-Oriented Airline Businesses is the eighth Ashgate book by Nawal K. Taneja to address the ongoing challenges and opportunities facing all generations of airlines. Firstly, it challenges and encourages airline managements to take a deeper dive into new ways of doing business. Secondly.

Airlines willing to develop insight from foresight relating to the expected 'step phase changes' will eventually improve their margins. In Flying Ahead of the Airplane, Nawal Taneja analyzes global changes and thought-provoking scenarios to help airline executives adjust and adapt to the chaotic world.

To help airline executives become informed of various competitive games, this title analyzes many business sectors such as auto, hospitality, retail, technology, and entertainment. It features a multitude of forewords from airlines and related businesses to provide readers with multiple perspectives on the landscape in the global airline industry.

Fourth in a series written at the request of practitioners in the global airline industry, this book is about customer behaviour and how to address it. It provides discussion of the changes required on the part of airline management not only to think boldly, but also to execute courageously, strategies to fly ahead of their customers.

Shows how information and technology can drive, not just enable, an airline's strategy to become truly customer-centric at a personalized level, while at the same time enabling the operator to reduce costs, enhance revenues, reduce risks and become much more flexible and agile by better managing complexity.

This text provides: an overview of the impact of emerging technology on the airline industry; a conceptual framework for developing and aligning business and technology strategies; and an appreciation of the changes required to benefit from the implementation of leading technologies.