Books by Patria de Lancer Julnes

Part of "ASPA Classics" series, this book compiles various contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. This book includes methods and techniques for developing effective performance measurement systems.

Expectations for performance management continue to grow in the public sector, but there remains little understanding on how to effectively implement and sustain these systems. This book discusses the practical challenges involved in performance measurement efforts and provides context-sensitive guidelines to overcome these obstacles.