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HR has sought to reposition itself as a strategic contributor to organisations. To facilitate this, it has restructured, bringing in shared services, business partners and centres of expertise, simplifying, automating and rationalising processes. Including a definition of its role and activities, this book looks at the developments of HR.
The HR function has to adjust itself to the implications of the globalisation of business activity. This title explores the key issues of building an international brand, culture and talent pool, whilst contributing to business and functional transformation.
Changes in business practices and the customer care situation have impacted upon the way HR delivers the goods. Reilly and Williams focus on the implementation of shared services, an idea that resembles internal outsourcing.
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