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This book features a series of operations management case studies that illustrate everyday scenarios for a Lean process improvement journey. Each Lean case study helps the reader to understand and apply a different approach to the strategic elimination of waste. The case studies are organized into a framework for implementing a Lean transformation called The Five Cs: Customer, Capability, Control, Coordination, and Context/Culture. This collection offers a relevant and interesting approach to the challenges and opportunities involved with a Lean journey.
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