Books by Rick Brinkman

From the coauthor of the international bestseller Dealing with People You Can't Stand-a proven system for making the most of every business meeting

Provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive. This results-driven guide tells you what you need to know about forces that compel people to be difficult and the ten most unwanted behaviors.