Books by Robin Miller

Instead of using expensive off-the-shelf surveys or relying on a poorly worded survey, read Making Surveys Work for Your Library and design your own that collect actionable data. Library listservs and websites are littered with examples of surveys that are too long, freighted with complex language, and generally poorly designed.

The definitive guide to Individual Service Funds (ISFs), this book covers both theory and practice, and makes recommendations for service provision, commissioning and policy. It includes helpful analysis of four organisations and partnerships that have introduced ISFs for people with intellectual disabilities, dementia and mental health issues.

A need for better integration between health, social care and housing services has been widely acknowledged at both government and service levels. This book shows what works in integrating services and how the challenges that organisations, services and individuals face in doing this can be overcome.