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Books by Scott Stratten

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  • - How to deal with the worst people at work, at home and online-even when the Jackass is you
    by Scott Stratten & Alison Stratten
    £9.99

    After a lifetime of research, the authors offer the definitive guide to surviving the jackassery in life and making the world a better place--one set of noise-cancelling headphones at a time.time.

  • - 100 Branding Lessons for the Age of Disruption
    by Scott Stratten
    £14.99

    UnBranding breaks through the noise of disruption. We live in a transformative time. The digital age has given us unlimited access to information and affected all our traditional business relationships from how we hire and manage, to how we communicate with our current and would-be customers.

  • - The New Customer Experience
    by Scott Stratten
    £15.49

    UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer service, support, branding, experiences and even product quality.

  • - How to Alienate Customers, Dishearten Employees, and Drive Your Business into the Ground
    by Scott Stratten
    £11.49

    Easy to digest tips and tools on how not to run a business Experts are constantly telling us what we need to be doing to improve our businesses. Hundreds of books in the market are filled with advice from these experts.

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