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Books by Scott Warrick

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  • - Resolving Conflict in the Real World
    by Scott Warrick
    £30.99

    With compassion, clarity, and conviction (and a dash of comedy for good measure) Scott Warrick distils conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR). Because no one can use their EPR skills unless they can control themselves, he also shows you how to become an Emotionally Intelligent communicator.

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