Books by William Ury

The most powerful word in the language is one that most people find difficult to say. Yet when we know how to use it correctly, it has the power to profoundly transform our lives. That word is 'No'.In Getting to Yes, William Ury helped millions of people across the world discover how to transform their working and personal relationships by saying Yes. In this wise and insightful 'prequel' to the international bestseller, Ury asserts that, although you may be able to say Yes, you cannot get to the right Yes until you know how to say No.Most of us are reluctant to say No when we fear the word could spoil relationships with bosses; lose the deal with clients or upset family members. This indispensable book will help readers know whether and how to say No and provides a simple, proven five-step solution and tried and tested techniques to tackle this everyday dilemma.

In his highly anticipated follow up to the bestselling "e;Getting to Yes: Negotiation Agreement Without Giving"e;, Harvard University's world renowned negotiation expert William Ury provides the definitive guide to attaining success at work and at home. Drawing upon decades of experience in some of the world's most challenging conflict areas - from million-dollar corporate mergers to high profile Middle Eastern struggles - Ury highlights a previously unexamined issue which affects us all, personally and professionally: the biggest obstacle to achieving what we want comes from our own self-destructive actions. In his brilliant new book, Ury outlines practical strategies for dealing with the inner conflicts that hinder our successes. From tactics for dealing with an untrustworthy work colleague, to methods for handling a divorce conversation, and coming out on top, "e;Getting to Yes with Yourself"e; outlines universal techniques for success in seven compelling chapters. Fresh and insightful, "e;Getting to Yes with Yourself"e; will transform the way you approach your life.