Management & Strategy

A comprehensive volume of over 100 coaching tools for professional coaches.

Empowers readers to unlock the highest levels of togetherness and performance

Now in its eighth edition, this trusted Procurement and Supply Chain Management text provides a complete introduction to the important principles underlying the subject area using a flexible managerial perspective. Fully updated and restructured to reflect contemporary thinking and practice, this highly respected textbook covers the latest developments in procurement and supply chain management with clear and well-structured content. Strong case studies that are relevant and engaging complement the content and bring the subject to life.

Coaching Tools, Volume 1 offers a rich source of applied tools and techniques for professional coaches and leaders.

Written specifically for information systems (IS) and computing students and providing everything they need to know about executing a research project.

Whether you are a business executive or a home worker, an entrepreneur or freelancer, Jose Silva's UltraMind Systems ESP for Business Success gives you the winning mindset you need to succeed. Oprah Winfrey said: "e;The more we can tune in to our intuition, the better off we are."e; Steve Jobs called it "e;more powerful than intellect."e; Albert Einstein said it is "e;the sacred gift."e; Your knowledge, mind power, and inner strength will give you the only real job security that exists. This book will help you: Make better decisions Improve efficiency Boost your confidence Communicate better Find hidden information Anticipate the future Plan for what lies ahead Create a better world The UltraMind ESP System is the culmination of the life work of Silva Method founder Jos Silva. Start today, because the greatest discovery you will ever make is the power of your own mind.

25 quick, simple and practical lessons anyone can apply to begin a creative marketing strategy.

Operations management is important, exciting, challenging and everywhere you look! Important, because it enables organizations to provide services and products that we all need Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology Challenging, because solutions must be must be financially sound, resource-efficient, as well as environmentally and socially responsible And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations. New features: There are now more than 110 of the popular Operations in Practice examples throughout the book, over 40% of which are new. The importance of sustainability and Corporate Social Responsibility (CSR) has been emphasized further, and included throughout the book. We have even further strengthened the emphasis on the idea that operations management is relevant to every type of business and all functional areas of the organization. Many new ideas in operations management have been incorporated, including the three level approach to performance, the relationship between innovation, creativity and design, crowdsourcing, ideas management, business ecosystems, triadic relationships, office layout, telecommuting and organisational ambidexterity. However, we have retained the emphasis on the foundations of the subject. Six of the 19 cases at the end of the chapter are new (but the old ones are still available on the web site), and provide an up-to-date selection of operations issues. Operations Management focuses on the sustainable and socially responsible imperatives of operations management, using over 120 cases and illustrations of real-life operations around the world, including Apple, Mdecins Sans Frontires, Amazon, Ecover, Dyson, Disneyland Paris, Google, The North Face, and many more. This is 24-carat excellence'Par hlstrm, Torsten and Ragnar Sderberg Chair of Business Administration, Stockholm School of Economics 'Operations Management is engaging and accessible, but it never dumbs-down. The book is comprehensive, but not overwhelming. Students hold on to this one; its a keeper.'Michael Shulver, Birmingham Business School 'This continues to be the definitive operations Management text written by the masters of the field!'Dr Ross Ritchie, Lecturer in Operations Management, Loughborough University 'An essential text packed full of up-to-date examples that really bring the subject to life'Claire Moxham, University of Liverpool Management School 'An excellent book for those studying operations management. This book provides great illustrations to seamlessly link theory with practice' Frank Wiengarten, ESADE Business School Operations Management by Nigel Slack and Alistair Brandon-Jones is quite simply the best text on operations management. Comprehensive, engaging and insightful, I cannot recommend this book highly enough'Professor Andy Neely, Head, Institute for Manufacturing, Cambridge University Carrie Queenan, University of South Carolina Peter Race, Henley Business School, University of Reading

Al Arabiya News anchor Fatima Daoui is one of the most recognisable faces in the Middle East, but she didn''t make it to the top alone. Having been supported by other women throughout her life, Fatima has written this book for the next generation of female leaders in media with the goal of helping them to win their own fight for a place at the top while staying true to themselves."I wrote Don''t Look Down for the bold, unconventional, ambitious woman who wants a career she loves and is willing to roll up her sleeves and knuckle down to get there. I spent years fighting for what I have today and that fight was not for nothing. I''ve reached heights I never dreamed possible and now I''m here with this book to help you to do the same" ΓÇò Fatima

Want to get those difficult colleagues off your back and restore your sanity? NYU psychology professor Tessa West shows you how.Have you ever watched a colleague charm the pants off management while showing a competitive, Machiavellian side to the lower ranks? They don't hesitate to throw peers under the bus, but their boss is oblivious to their bad behaviour. What about a constantly interrupting colleague? Or an over-bearing manager? While these jerks stress us out in small ways throughout the day, they aren't technically breaking any rules, so we're expected just to put up with them....Until now. Tessa West has already helped thousands of people resolve their most pressing workplace issues. And here she draws on a decade of original research to profile classic workplace archetypes, including the Gaslighter, the Bulldozer, the Credit-Stealer, the Neglecter, and the Micromanager, giving advice to anyone who's ever hidden in the bathroom to cry at work. She digs deep into the inner workings of each bad apple, exploring their motivations and insecurities, and offers clever strategies for stopping each type of jerk in their tracks.Know a Jerk at Work? This proactive approach reveals the single, most effective way to achieve emotional wellbeing at work.

Be the change and learn how privilege, unchecked and unconscious biases and allyship are the key to making diversity and inclusion a reality.

Sales Enablement 3.0 Is Both an Art and Science! There are no magical silver bullets or single approach that will guarantee that you will be successful! There is, however, a formula just like any other success process, program, or tool that requires a combination of practical application, trial and error, mixed with a lot of conversations with Sales leaders to understand their wants, needs, and expectations. At its core Sales Enablement 3.0 is an innovative, approach focused on increasing sales productivity through a systematic, personalized, and collaborative approach designed to support buyers that will fuel the conversation economy and impact revenue!This book will provide you with a blueprint that will help you to navigate the twists and turns that will ultimately lead you to designing, deploying, measuring and iterating a world class sales enablement organization.Always remember, the number one question that every sales enablement practitioner should ask when approaching a new company initiative or program is, "What problem are we trying to solve"? This will keep you out of all of the "noise" surrounding "training needs". Training is NOT the answer to all problems and should NEVER be the first response given. Sales enablement is not what keeps the doors open in a company, however, I can guarantee you that poor or lack of strategic, long-term, consistent and repeatable enablement strategy will lead to the doors closing! #HopeIsNotAStrategy

The complete guide to human resources processes, issues, and best practices by two of the most seasoned and respected HR professionals. Managing people is the biggest challenge any organization faces. It's a challenge that has grown even more difficult over the past decade. Since The Big Book of HR was first published, we've seen dramatic changes in the workplace and the workforce. This 10th anniversary edition incorporates discussions and reflections on these changes and examines new and emerging trends useful for any business owner, manager, or HR professional, with the most current information to get the most from their talent--from strategic HR-related issues to the smallest tactical details of managing people. The Big Book of HR, 10th Anniversary Edition includes up-to-date information about: The challenges of remote and distributed workforces Diversity, equity and inclusion Workplace harassment and its prevention Changing technology and its impact on every facet of people management Pay equity and its effect on transparency in compensation Benefits that meet the needs of a multigenerational workforce State and local laws that are addressing societal changes Gamification and other training strategies

"e;By the end of this book, you will understand what is valuable, how to measure value, and how to optimize the flow of valuefrom idea to your customer."e;Evan Leybourn, co-founder and CEO, Business Agility InstituteAgile methods have brought about dramatic changes in how organizations manage and deliver not only IT services, but their entire product and service value streams. As legacy organizations transition to newer, end-to-end agile operating models, the Project Management Office (PMO) needs to redesign its mission and operation to be more in line with these modern ways of working.That requires being more customer-focused and value-adding, and less hidebound, bureaucratic and tied to antiquated processes and mindsets. Visionary leaders are transitioning into enablers of this change, and maximizing value through the entire organization. Middle management, including program and project managers (PMs), are racing to maximize their professional relevancy in this new world. This book defines the role of the agile value management office (VMO), using case studies and a clear road map to help PMs visualize and implement a new path where middle management and the VMO are valued leaders in the age of business agility.

England Rugby Unions head coach gives the full insight into what it takes to be a great leader.

In HR Leadershift, Sara Christiansen identifies 5 distinctions that set Strategic HR Leaders apart-Impact, Influence, Inspiration, Innovation & Integration-and offers HR readers a guide for making a real difference.