Management & Strategy

This handbook highlights the symbiotic relationship between human-centric approaches and organizational success in 21st century business and corporate culture. It explores how integrating human factors and ergonomics strategically can fuel innovation, enhance performance, and deliver a competitive advantage.

This book offers a detailed examination of how sustainable technologies are reshaping firm performance. Through an integration of empirical research, expert opinions, and case studies, it explores how green management practices are enhancing business outcomes and contributing to sustainable development.

A GLOBE & MAIL BEST BUSINESS BOOK OF 2021Now with an updated introduction and a new afterword by the authorThe COVID-19 pandemic forced an unprecedented experiment that reshaped white-collar work and turned remote work into a kind of "new normal." A little over a year into the pandemic, with vaccines more widely available, employers began to think about bringing employees back to the office. Both employers and employees had great trepidation about what the future held.Into this fraught moment stepped Wharton professor Peter Cappelli with The Future of the Office, which provided employers and employees with guidance as they faced urgent decisions with limited information. Cappelli's insights have proven remarkably prophetic and provide valuable insights for those wrestling with these issues today.In an updated introduction, Cappelli reminds readers where we were at that historical inflection point and what was at stake. He offers insight into what today's readers can take away from the book and why the questions raised a year into the pandemic still apply today.In an all-new afterword, Cappelli shares what we have learned since the book first published. Employers, he says, have failed to grapple with the hardest challenges about remote work and remain in a state of indecision, often prioritizing financial results over employee well-being. Employees want to keep remote work in the mix, but evidence shows that these arrangements are not working as well as the in-person alternative.He offers insights that have the potential to positively transform the way we work. But he cautions that the challenges-and our questions about what works-are sure to linger for a long time.Whether you're an executive crafting company policy, a manager leading hybrid teams, or an employee navigating this shifting landscape, The Future of the Office provides a unique lens for understanding the pandemic's impact on work and the strategic choices that lie ahead.

This book explores the ways in which non-government organisations have contributed to the reconstruction of, and care for populations in, Western European countries including but not limited to Belgium, France, Germany, Italy and the United Kingdom in the aftermath of the World Wars.

Leadership in Pharmacy focuses on leadership in pharmaceutical organisations at three levels: individual, team, and organisational. The book is designed to benefit readers from various business sectors, with the primary audience being academics, students, and individuals interested in leadership in the pharmaceutical industry.

This book explores various portrayals of women managers in American culture from the late 1960s to the present. This interdisciplinary volume will be of interest to scholars and students in cultural studies, gender studies, American studies, and cinema studies, as well as those in economics, management, and business schools.

What is brand, and how are brand built? Brand Warfare offers unconventional answers to these questions.

This book explores how the problem of global sustainability could turn into a major force for innovation leading to enhanced firm performance. The goal of the book is to advance the rapidly developing field of sustainable business beyond the straightforward logic of cost, waste and risk reduction.

This book offers a robust account of women’s leadership in journalism, looking at the obstacles they overcame and the strategies they used to solve problems and handle crises. These profiles of inspiring women in prominent media positions from the nineteenth century to today showcases their eagerness to experiment, take risks, and innovate and offers useful lessons in moral leadership.

The Shift is an entrepreneurial fable that follows Daniel, a young dentist who buys a dental practice and quickly realizes he’s in for more than he bargained for.Through a chance meeting with Jack, an elderly patient and former business executive, he learns the keys to success. By working on his own health and leadership, Daniel starts to tackle the main systems that will help him through his business journey, including setting his vision, getting his operations in order, finding the right team members, and learning the financial side of the business. With Jack’s mentorship, Daniel shifts his understanding of what it means to be successful and finds that his business can serve his needs and help him reach his goals. The Shift helps young business owners deal with the daily struggles of business ownership, balancing the routine tasks with the leadership needed from the CEO and owner.

Digital Internationalisation of Firms offers a comprehensive examination of the digital outward internationalisation of firms, focusing on both Internet-based and Internet-enabled businesses, including SMEs and large enterprises.

Learn how to harness the awesome power of momentum!

Introducing AI agents, the groundbreaking third wave of AI's integration in the workforce Agentforce: Harnessing the Agency of AI to Scale, Grow, and Lead Any Industry tells you how companies can create and control their own AI agents and build a virtual workforce. It goes behind-the-scenes on how Salesforce built a platform to drive AI agents, solving problems like hallucinations and bias through a framework that gives agents strict roles, data sources, actions, guardrails and channels to reach customers. This book draws from extensive research and exclusive access to Salesforce's leaders and their ambitious plan to dominate the race to develop and own the AI agent space. In this book, readers will find information on: AI agents as a "third wave" of AI development that goes far beyond simple chatbots and "co-pilots" through harmonized data, Retrieval Augmented Generation (RAG), and Salesforce's innovative Atlas Reasoning Engine Steps to develop prompt guidance, topic creation (areas of work), explicit instructions, and a menu of actions allowed Salesforce customers, such as Saks and OpenTable, that are already using AI agents with success The effects of AI and automation on the job market Agentforce: Harnessing the Agency of AI to Scale, Grow, and Lead Any Industry is an indispensable, forward-thinking resource on the subject for all leaders in business seeking to supercharge their organizations' initiatives through the latest developments in a rapidly advancing field.

This book explores the historical and theoretical classification of True Cost Accounting (TCA) and its business-oriented ways of implementation. It will interest students and scholars of environmental economics and inspire practitioners in sustainable supply chain management and social accounting.

Mindful Marketing and Strategic Management is a great resource for management and practitioners as it provides practical tools and approaches for incorporating mindfulness into effective strategic management practices

The C.A.R.E. Model unlocks the secret of creating a truly transformative customer experience. It bridges the gap between personal well-being and professional success,

Leads Machine is the ultimate guide to building automated sales systems that capture and nurture leads to generate consistent, predictable sales.

The first 100 days are crucial for analysing your organisation and building a robust growth strategy. This is your essential guide, offering the tools and insights necessary to succeed.