Books in the Baywood's Technical Communications series

The increasingly global nature of the World Wide Web presents new challenges and opportunities for technical communicators who must develop content for clients or colleagues from other cultures and in other nations. As international online access grows, technical communicators will encounter a range of challenges related to culture and communication in cyberspace. These challenges include how to design content and develop services for online distribution to a culturally diverse audience of users; how to address cultural and linguistic factors effectively when collaborating with international colleagues and clients via online media; and how to develop effective online teaching and training practices and materials for use in learning environments comprised of culturally diverse groups of students. The contributors to Culture, Communication and Cyberspace examine these challenges through chapters that explore the different aspects of international online communication. The contributing authors use a range of methodologies to review a variety of topics related to culture and communication in cyberspace. In so doing, the authors also examine how business trends, such as international outsourcing, content management, and the use of open source software (OSS), are affecting and could change practices in the field of technical communication as related to online cross-cultural interactions.

Rhetorical Accessability is the first text to bring the fields of technical communication and disability studies into conversation. The two fields also share a pragmatic foundation in their concern with accommodation and accessibility, that is, the material practice of making social and technical environments and texts as readily available, easy to use, and/or understandable as possible to as many people as possible, including those with disabilities. Through its concern with the pragmatic, theoretically grounded work of helping users interface effectively and seamlessly with technologies, the field of technical communication is perfectly poised to put the theoretical work of disability studies into practice. In other words, technical communication could ideally be seen as a bridge between disability theories and web accessibility practices. While technical communicators are ideally positioned to solve communication problems and to determine the best delivery method, those same issues are compounded when they are viewed through the dual lens of accessibility and disability. With the increasing use of wireless, expanding global marketplaces, increasing prevalence of technology in our daily lives, and ongoing changes of writing through and with technology, technical communicators need to be acutely aware of issues involved with accessibility and disability. This collection will advance the field of technical communication by expanding the conceptual apparatus for understanding the intersections among disability studies, technical communication, and accessibility and by offering new perspectives, theories, and features that can only emerge when different fields are brought into conversation with one another and is the first text to bring the fields of technical communication and disability studies into conversation with one another.

Traces the evolution of written forms of communication at Lukens Steel from 1810 to 1925. This volume offers an overview linking technical communication to literature and describing the historical context.

Examines the roles that texts serve as parts of an organizational cognitive infrastructure. This book reports on a study of the impact of two technologies (paper text and textual replay) on writing review.

Explores the development of internship experiences, creates an introduction to the topic of internships, and provides a foundation for college-corporation partnerships in professional education and training.

A collection of essays that focuses on both how and why assessment serves as a key element in the teaching and practice of technical and professional communication. It offers teachers, students, scholars, and practitioners evidence of the increasingly valuable role of assessment in the field, as it supports and enriches our thinking and practice.

A set of essays on the relationship between discourse and the many institutions within which people act.

The collection asks how faculty, courses, and programmes have responded and adapted to changes in students' needs and abilities, to economic constraints, to new course management systems, and to Web 2.0 technologies such as social networking, virtual worlds, and mobile communication devices.

These writings constitute a diverse and thematically coherent set of inquiries and cover topics such as cyber activism, digital dispositio, citizen and open-source journalism, broadband affordances, XML, digital resumes, avant garde performance art, best pedagogical practices, and intercultural communication between East and West, North and South.

The increasingly global nature of the World Wide Web presents new challenges and opportunities for technical communicators who must develop content for clients or colleagues from other cultures and in other nations

To establish that scientists should use metaphors to explain science to the public and need to be conscious of how metaphor can be useful to their research, this book examines the controversy over cloning and the lack of a metaphor to explain it to a public fearful of science's power.

A collection of essays that examines how practitioners can improve the acceptance of their documentation when communicating to cultures other than their own. These essays begin by examining the cross-cultural issues relating to quality in documentation. They then look at examples of common documents, analysing them from several perspectives.

An examination of the impact of the terrorist attack on the United States in terms of how it may alter academic and corporate research, as well as the sharing of information generated by that research, by international colleagues in technological fields.

Designed for use in academic programs in technical and professional communication and for communication professionals in the workplace, this work presents essays from contributors that offer multiple perspectives, and an introduction to some of the important issues publications.

Designed to address the randomness of the literature on software documentation. This book contains a variety of perspectives, tied together by the need to make software products more usable.

A collection of articles that delves into the world of content management systems.

Explores five areas where technology affects society, and suggests ways in which human communication can facilitate the use of that technology.

Provides the instructors of introductory technical communication courses with a set of resources for their classrooms.

Within the framework of New Literacy Studies, Dirk Remley presents a historical study of how technical communication practices at a World War II arsenal sponsored literacy within the community in which it operated from 1940 to 1960 and contemporary implications of similar forms of sponsorship.