Books in the Brilliant Business series

EVERY ASPECT OF YOUR LIFE CAN BE IMPROVED WITH POSITIVE PSYCHOLOGY. It helps build resilience, optimism, emotional intelligence, self-esteem, wisdom, motivation and much more! It wakes us up to the power of feeling good, thinking positively and acting generously.

In this new workbook, NLP trainers, David Molden and Pat Hutchinson, have gathered the very best NLP techniques from years of teaching and training people from all walks of life. Each exercise has been chosen for maximum impact to ensure brilliant results, every time. Designed as a complete, step-by-step programme, it details every core aspect of NLP, from creating compelling outcomes and changing old habits right through to personal strategies for success and modelling excellence. Ideal for personal or professional use, it provides an invaluable resource to help you or your clients achieve their very best in life.

If youve ever struggled to craft a persuasive message that really hits the spot youll knowits harder than it looks. Wouldnt it be helpful to have an expert on hand to give you tips and tricks? Someone who could pass on their knowledge and know-how? Someonewho told you how the professionals really do it? Well, thats exactly what this book does for aspiring copywriters. Think of it as a rocket-assisted launch for your writing career. Brilliant Copywriting is packed with practical techniques to help anyone who works with words to improve their writing. It lifts the lid on the world of professional copywriting toreveal the trade secrets of top-notch practitioners. Its the book every copywriter wants when they start out, full of facts, details and insights that normally take years to acquire. It will also be invaluable for anyone who works with words in pretty much any industry.

Keep them coming back for more Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. Its for anyone involved in any organisation whether you run your own business, manage people or you are a customer facing employee. It doesnt matter what your budget is, youll find lots of simple changes you can implement right now to build a highly successful customer service strategy.BRILLIANT OUTCOMES Identify your customers real needs and how best to meet them Build trust and long term loyalty with your customers to stay ahead of the competition Make sure you are remembered and recommended

If you want to know what it takes to be REALLY productive, read this. It's not just about to-do lists and managing your emails - it's about productivity you can really feel and a getting a better quality of life.

Master the tools of NLP and become more effective, more efficient, more powerful and more successfulNLP will provide powerful tools and techniques to help you make positive changes in your life.

Marketing has never been so important because business has never been so competitive.Brilliant Marketing shows anyone how they can devise and execute winning marketing strategies. With practical advice from start to finish, this updated new edition gives you the lowdown on what works and how you can succeed with your campaigns. Brilliant outcomes: Understand the ideas, actions, campaigns that make a real difference. Get a complete marketing skill-set to seduce and inspire. Be a master of strategy from thinking to planning to execution.

Prepare. Practice. Perform. Succeed! Are you chasing a job that you really want, but need to take a verbal reasoning test to get it? With the help of this book, youll sharpen your skills and quickly become confident in your ability to pass.Written by a psychologist with years of test-writing experience, its packed with examples of every kind of test and will take you through everything you need to pass with flying colours. Feel practiced, prepared and confident Be ready to take on any type of test Develop a strategy to maximise your performanceWith plenty of tips, tricks and practice tests to help you, no matter what level or type of test you face, prepare to succeed!

All the practise and experience you need to become familiar with all the common tests, feel comfortable with a range of difficulty levels and sail through the test on the day.

How do you get your CV to the top of the pile?When you apply for a job, your CV is compared to hundreds of others. You've only got the time it takes the employer to scan the pages to show how brilliant you are. How do you impress them when you don't know what employers are actually looking for? Now fully updated and revised to give you the most up-to-date and effective guidance, Brilliant CV tells you what a prospective employer is looking for and how to write it now. Learn how to write CVs that make the shortlist Understand what employers love and loathe Revamp your existing CV with minimum effort Learn how to make the most of online applications and social mediaFind out what works in the real world and learn how to put it into practice through examples, exercises, samples and templates. With brilliant new chapters on how to tackle online applications and using social media to land that perfect job, youll be well prepared and ready to really shine and stand out from the rest.

Packed full of anecdotes from the most accomplished presenters around, this book contains all the tools, tips and encouragement you need to make a sensational presentation. It covers every aspect of presenting, from preparation and planning right through to dealing with nerves and mastering the art of presentation performance. Brilliant outcomes:- Learn the top ten tips of presentation mastery- Discover how to make presentations powerful, colourful and memorable- Always feel confident and inspired to give it your very best shot- Deliver an inspiring presentation, even with no visual aids.

Selection tests are now common in interviews and this book covers everything you need to know from knowing what the tests are used for to how to do well in them.This book explains why employers put you through these hoops, and why you shouldn't worry about them. It offers ways for you to prepare for, survive and improve your selection test results, assess your own ability and learn how test results are weighted against other selection methods.This book will include comments from employers who use the tests, psychologists who design them, and applicants who have faced them. This book provides reassurance and plenty of genuine work-through examples. It covers everything right down to test anxiety, test simulations and misuse of tests.

Packed full of tried and tested techniques and secrets from some of the UKs most successful networkers, Effective Business Networking from Brilliant contains useful tools, anecdotes and real life examples of people who have used networking to secure their dream jobs, make career moves, grow their business or even find their life partner, to those who network and connect people professionally for a living.

Whatever you do in life, whatever you hope to achieve, How to Influence in Any Situation will help you get there with the power of influence. It shows you how to build the support, trust and respect you need to propel your life forwards to take on challenge after challenge.

GET MORE DONE IN LESS TIME Whether its getting on top of your workload, finding the time to start something new or simply making more time to relax, How to Manage Your Time will help you to get there.

What does it take to be a successful communicator? Just about every job requires excellent communication skills. To get ahead at work you need to be able to express yourself clearly and understand the feelings, needs and intentions of others. So how can you make sure other people understand you and that you respond appropriately to other people? Whether its giving a presentation, getting your point across in a meeting, or understanding the effects of body language, the proven tips and techniques provided in this book will get you communicating more effectively and successfully in no time! Explain yourself clearly, and get your point across easily Know what to say to help others open up to you Feel confident about communicating with a wide range of people

Full of tips, examples and exercises that will transform your writing from the same old same old into something thatll mark you out from the crowd. Get the confidence and creativity to take your business writing from something that does the job into something thats brilliant. Brilliant outcomesProduce business writing people actually want to readPersuade and inspire people, sell more, or get that jobGet a distinctive, powerful and engaging writing voice

The indispensible handbook that every entrepreneur needs, Brilliant Checklists for Entrepreneurs is packed with hundreds of easy to follow, detailed lists that tell you everything you need to know, everything you need to think about, and everything you need to do to when starting and managing a business.The fast, focussed guidance in this practical and user-friendly book covers all aspects of your business journey right from thinking up your business idea, writing a plan and getting funding, and selling your business.

No matter what kind of team youre in or what role you play, Brilliant Teams gives you the core ingredients to make you and your team a truly brilliant one. Youll find out exactly what it takes to excel as a team player and leader, as well as common team traps to avoid. Brilliant outcomes Find out what it takes to be a brilliant team player and leader Learn how to get the best out of your environment Understand different teams and what makes them tick