Books in the Computers, Cognition, and Work Series series

Proposing a paradigm for Computer Supported Cooperative Work (CSCW), this book presents a research agenda for developing and testing that paradigm. It constitutes the attempt to outline a comprehensive model of collaboration that integrates the cognitive/conceptual and social dynamics of groups.

The potential of software applications to solve an array of office problems is increasing faster than the ability of users to exploit it. We need to make systems more comfortable to use. This book reports a major advance in the effort to accomplish both goals. It enables users to modify access and dialog dynamics to their specific requirements.