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Addresses conflict, mediation and dialogue. Managed poorly, some conflicts can escalate to the point that they can destroy individuals or organisations. As illustrated in this book, the key to managing conflicts is to understand conflicts; expect conflicts, and manage conflicts before they escalate into destructive or costly loss of personnel, diminished climate or lead to lawsuits.
A volume in International Higher EducationSeries Editors Fredrick M. Nafukho, Texas A&M University;and Beverly Irby, Texas A&M UniversityWhile universities world over are undergoing reforms and change, in the case of African universities asillustrated in this book, the reforms and changes are profound and can best be described as transformative.This book is unique in many ways, which makes it extraordinary. First, unlike other books that have examinedissues on higher education in Africa from externalist positions, the contributors to this book are scholars who have been educated, are currentlyteaching in African universities or have taught in African universities. The book specifically focuses on transformations in the governance of Africanuniversities and its implications on equity, entrepreneurship, innovation, quality assurance, information and communication technologies (ICTs), andreform issues in higher education in Africa.The book presents pertinent research on governance in African universities in an experiential and empirical manner. The contributors of the bookchapters include individuals actively involved in teaching, researching and governance of higher education institutions in Africa. The chapters arebased on empirical data, including review of relevant literature. The book also recognizes that university governance is more than just crisis infinancial or economic issues, but includes best management practices, shared governance, meaningful reforms, strategic planning, consultation,transparency and accountability, client (students, lecturers, parents and the public) satisfaction, as wellas the role of the university in development.The contributions take cognizance of the fact that governance as a concept is facing fundamentalchanges in the context of global knowledge economy, and African local conditions. Contributors alsotake cognizance of the fact that one important source of change in Africa has been the acceleratingspeed of scientific and technological advancement in learning at universities where lifelong learningprograms, adult learning programs, distance and online learning are relatively new. The chapters arealso sensitive to new changes in gender, demographical, technological, education reforms, social andeconomic transformations in the governance of African universities. The book is basically an academicbook for use by undergraduates and graduate students at universities, policy makers and formulators inAfrican ministries of Education; supra national organizations, foreign organizations working in Africa,NGOs and CBOs as well as development stakeholders, and community organizers.
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