Books in the Studies in Language & Communication series

Offers a look at the Bank of Canada. Drawing on qualitative data and employing theories of activity, genre, narrative, and situated learning, this book provides an ethnographic account of the role of technology-mediated discourse in the Bank's knowledge-building, policy-making, and public communication.

An introduction to understanding focus groups as analytical means exploring socially shared knowledge. This book examines how to analyse interaction and ideas expressed in focus groups. It considers different kinds of interdependencies among participants who hold diverse positions. It explores circulations of ideas and contents in focus groups.