Books published by American Library Association

In the realm of electronic resources everything runs smoothly - until suddenly, without warning, it doesn't. This hands-on guide from two expert ERM librarians walks you through the essentials of troubleshooting. It outlines a methodical process that will help you identify the source of a problem and take steps to reach a resolution.

The creative programs shared in this book vividly demonstrate the ways in which library programming can make communities stronger and more resilient by creating lifelong learners, fostering conversation, and forging connections.