Books published by Elsevier Science & Technology

The Business Process Management Handbook reveals new academic research and the most comprehensive theoretical picture on the contemporary state-of-the-art in Business Process Management (BPM). Expert authors, consultants, and professors Mark von Rosing and Henrik von Scheel bridge theory with how BPM is applied today and how to work with it. This book is the only complete handbook in BPM and provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, you will understand how BPM works and how you can best use it to your advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology.

Pointing to specific techniques and methods, this book offers an overview of program management for readers. It includes proven and practical techniques reflecting the authors' expertise built from years of experience.

Systems Programming: Designing and Developing Distributed Applications explains how the development of distributed applications depends on a foundational understanding of the relationship among operating systems, networking, distributed systems, and programming. Uniquely organized around four viewpoints (process, communication, resource, and architecture), the fundamental and essential characteristics of distributed systems are explored in ways which cut across the various traditional subject area boundaries. The structures, configurations and behaviours of distributed systems are all examined, allowing readers to explore concepts from different perspectives, and to understand systems in depth, both from the component level and holistically. Designed as a comprehensive, self-contained introduction to designing and developing distributed applications, this book is ideal for anyone who needs a comprehensive understanding of distributed systems. Readers will come away not only ready to design and develop distributed applications, but also to see the larger picture and appreciate alternate approaches.

This new and completely updated edition is an easy to implement, hands-on resource for usability in the real world. You'll learn about the user requirements gathering stage of product development and find a variety of techniques. For each technique, you'll understand how to prepare for and conduct the activity, as well as analyze and present the data - all in a practical and hands-on way. . . Each method presented provides different information about the users and their requirements (e.g., functional requirements, information architecture, task flows). The techniques can be used together to form a complete picture of the users' requirements or they can be used separately to address specific product questions. These techniques have helped product teams understand the value of user requirements gathering by providing insight into how users work and what they need to be successful at their tasks. You'll find case studies from industry-leading companies to demonstrate each method in action. . . After reading this book, you'll be able to conduct any usability activity (e.g., getting buy-in from management, legal and ethical considerations, setting up your facilities, recruiting, and moderating activities) and be able to apply them to your own products.

. Robertson on Library Security and Disaster Planning presents a collection of highly-cited, author published articles on security and disaster planning for libraries. . The text is the only place where these articles are compiled, making it a go-to volume for practitioners. The book covers all aspects of preparation and response, citing articles drawn from library journals such as Feliciter, Canadian insurance, Disaster recovery journal, and Canadian bookseller. . The book represents a wealth of the author's experience and expertise garnered during a distinguished career working with significant institutions on both their current security problems and their plans for future security.

Covers the theory and practice of dynamic systems and control for marine engineering students and professionals. Developed from a distance learning CPD course on marine control taught by the authors, this book presents the essentials of the subject, including system representation and transfer, feedback control and closed loop stability.

The Changing Role of the Human Resource Profession in the Asia Pacific Region is based on case-studies of retail, tourism, healthcare, security, education, and energy, spread across the greater Asia Pacific (AP) region.

This book provides an overview of the fabrication methods for anti-abrasive nanocoatings

As an interaction or UX designer, you've felt the general trend toward faster development, more work, and less discussion. Communicating the UX Vision helps you identify the skills and behavioral patterns to present your work in more persuasive ways, and respond more constructively to feedback from co-workers and stakeholders. It's a fact that we all want to put great design into the world, but no product ever makes it out of the building without rounds of reviews, feedback, and signoff. As we spend time crafting, we become attached to our own ideas and it gets all too easy to react to feedback emotionally or dismiss it, when we should be taking the time to decode it and explain or adapt the design. This book identifies the 13 main challenges designers face when they talk about their work, and provides insights and strategies to help you recognize and overcome them so that a better design, not a louder argument, is what makes it into the world.