Books published by John Wiley & Sons Australia Ltd

We all want to communicate effectively, but this intent doesn't always translate into action. We avoid giving feedback or handle it poorly when it is given to us. Endless training programs are not enough. There is a better way. In Fixing Feedback, Georgia Murch outlines a refreshingly candid and easy to follow process that encourages the effective give-and-take of highly productive feedback. Once your people and organisation adopts this approach, it will create a cultural shift that fosters a climate of engagement and productivity. This feedback bible shows you: what gets in the way of becoming a remarkable communicator how to better understand the impact that you have when communicating tools and techniques to give and receive feedback well our unhelpful thinking patterns and how to re-set them how to create a culture of feedback that becomes the norm. Fixing Feedback offers a pragmatic roadmap for creating outstanding communicators and remarkable organisations.

Take a Design-led Approach to Innovation Innovation drives growth in organisations and entire economies. Yet innovation is hard, risky and rarely successful. Most innovations and startups fail because of a lack of focus on the front end of the innovation process where customer needs are researched, insights are distilled, solutions are ideated, prototyped and tested and business models are shaped. But innovation doesn't have to be this way. In Innovator's Playbook, author and leading Design Thinking expert Nathan Baird shares his 20 years of hands-on experience, tools and methods for developing a winning customer-centric approach to innovation. This book will teach you how to apply the design thinking method to innovation and help you to innovate better with five practical and proven stages: 1. Build the right team for innovation. 2. Better understand your customer through empathy. 3. Distill and refine customer-centric needs and insights. 4. Unleash your team's creativity to create fresh new ideas to address customer needs. 5. Experiment and validate desirable, feasible and viable solutions. Innovator's Playbook helps entrepreneurs, corporate teams, startups and leaders across all levels to use design-led methodologies for start-to-finish innovation success.

* Get across the bookkeeping basics* Manage GST and customer invoicing* Generate financial reportsLearn the basics and take the stress out of bookkeeping!Whether you're new to the world of bookkeeping or looking for a refresher on bookkeeping fundamentals, this is the book for you. From information on how GST works through to recording everyday transactions and creating reports, this straightforward, jargon-free guide will break down the basics of bookkeeping and help you keep the finances of any business, no matter how large or small, on the right side of the ledger.Inside...* Build a list of accounts* Plan your bookkeeping schedule* Record receipts and sales* Choose the best software* Understand GST* Generate financial reports* Manage employee payroll* Troubleshoot tricky situations

WHAT WOULD YOU DO WITH 30 EXTRA HOURS A MONTH? You are a clever woman. You have it all - a fantastic business or career, a beautiful (most of the time!) family, the success you have worked hard for and the trappings of that success. Other women look at you with envy and wonder how does she do it all? You are living the dream! Right? Wrong.

Upend your personal status quo and reclaim your natural creativity in every single action you takeEveryone claims to value creativity, and businesses are clamouring for disruptive thinking and innovation. Yet we often feel creatively stifled at work, because business processes seem to leave no room for real originality. In this climate, it takes a heroic effort to reclaim our status as independent thinkers, to bring meaning and joy to our work lives and to make lasting changes that will bring value to everyone around us. In Everyday Creative, culture and creative leadership expert Mykel Dixon reveals what's holding us back from our full creative potential and explains how we can reclaim our original, vibrant selves.Is your ability to think differently hindered by an unconscious view that creativity doesn't belong in the boardroom? It's an all-too-common mistake, but the truth is, creativity is fundamental for business growth and personal fulfilment. If you want to survive in the digital era, you need to pursue your own creative sensibilities and foster creativity in your team. This book shows that original thinking can shake things up, becoming the source of our competitive advantage and a key driver of sustainable success.* Recognise your own unconventional talent and creative potential* Transform yourself into a more vibrant and resilient human being ready to lead the world in the fourth industrial revolution* Cultivate dynamic team environments where people feel safe to explore dangerous ideas* Instigate a high-level cultural and strategic pivot toward more creativity in your companyEveryday Creative is about creative leadership and the courage to seek, nurture and liberate original thinking. Read this book to learn how to make the essential skill of creativity accessible to all people, regardless of role, title or department.

Become an empowered skincare consumer and uncover your best skinSkInformation is a must-have handbook for the skin-savvy woman who wants to cut through the hype and choose the best for her skin.Cosmetics companies will tell you anything to convince you to buy their latest skincare lines. Millions of women fall for these marketing campaigns designed to look like science - potentially to the detriment of their skin (not to mention bank accounts!).Cosmetic chemist and educator Terri Vinson exposes the misinformation and 'white noise' about miracle products and ingredients, debunks current skin 'mythology' and empowers you to make your own smart skin choices.If you have an interest in skin health and want to understand the science behind the cosmetics you purchase, this book will take you to the next level of understanding and make you a truly informed consumer. SkInformation is written in an easy to digest manner so you don't need to be a science graduate to understand it.From sunscreen and mineral formulas to skin-friendly nutrition and lifestyle tips, SkInformation covers everything you need to know about your skin. You'll also find special sections on the skin issues that matter most to you.Terri Vinson covers acne, skin aging, enlarged pores and many other concerns, teaching you the scientific explanations of these phenomena and explaining which skincare products really work - and why they work. Use this new knowledge to amp up your skincare regime and cut out the products that don't serve you.* Familiarise yourself with the basic science of skin, including how essential skincare products work* Become an empowered reader of labels to avoid harmful ingredients and marketing hype* Improve your skin and guard against aging with diet and lifestyle tips from a cosmetic chemist* Discover the skincare routine that will work best for your unique skin challengesFor ladies (and gents) who love to learn, this book goes beyond the average beauty and skincare advice guide, diving into skin conditions and concerns in a way that anyone can appreciate and enjoy!

Put your money to work--bigtime"An investment in knowledge pays the best interest," said Benjamin Franklin--and this goes double for making investment decisions. In the 27th edition of his definitive bestseller, market expert Martin Roth gives you the essential knowledge and tried-and-tested techniques you need to grow your portfolio and profits. Invaluable for all skill levels--from novice to professional traders--you'll find the clear and objective information essential to make the right picks and get more for your money.Cutting through the noise and hype, Martin Roth shows you how to apply a selection of criteria and rigorous, repeatable analysis to form a clear picture of the best public companies--low-risk, long-term value--to buy into. You'll become an expert at looking beyond the share price and punditry to evaluate the best of the best of the Australian market using concrete factors like profitability, debt levels, and dividends.* Individual, unbiased analysis of the latest results from top Australian companies* Comparative sales and profits data, and in-depth ratio analysis* Comprehensive research detailing each company's overall outlook* Additional tables that rank all companies according to financial dataIncluding numerous charts and tables that provide easy reference to essential company data points, Top Stocks 2021 continues to be your time-tested, jargon-free go-to for making wise decisions for your wealth and future.

Charting - An Australian Investor's Guide is probably the most widely read introduction to charting published in Australia, and has been continuously in print since 1990. Author Regina Meani believes that the use of charts and technical analysis can help any investor understand teh way that markets move and how they are likely to move in the future.

Teaching, Teaching literacy for primary school students Table of Contents Chapter 1: Examining literacy in the twenty-first century Chapter 2: Talking to learn in and out of the classroom Chapter 3: Getting to know students: developing culturally relevant practices for reading and writing Chapter 4: Theories of literacy development Chapter 5: Literacy programs and approaches Chapter 6: Entering into the literacy landscape: emergent readers and writers Chapter 7: Beginning readers and writers Chapter 8: Intermediate and accomplished readers and writers Chapter 9: Effective assessment practices for reading and writing Chapter 10: Literature in the classroom Chapter 11: ICTs and reading to learn in the content areas Chapter 12: Working with struggling readers and writers.

'Transform Customer Experience ... is absolutely jam-packed with the latest thinking, the most competitively successful ideas and practical case studies from around the world.' DON PEPPERS, best-selling author and global CX authority Your customers are your future Smartphones, social media and the internet have given customers access to more information than ever before. If your business fails them, they will switch to your competitor and never return. So how do you keep them? By mapping their journeys, identifying potential hazards and reshaping your business with customer experience (CX) at its heart. From services to products, online to in-person, small-scale to multinational, your customers' loyalty depends on how you interact with them. Transform Customer Experience is your ultimate guide to putting your customer first. Author and CX expert Isabella Villani shows how you can implement a customer strategy from planning to execution. Learn how to: develop and implement your CX strategy align your organisation's culture around CX map your customer's journey using best practice templates engage your customers across multiple channels respond to current and future customer trends and technologies, such as artificial intelligence. Transform Customer Experience explains why you need to embed customer experience in your organisation and shows you how to do it.

Where will your wealth go when you go? Get peace of mind for you and your family with current and valid estate planning. The Australian Guide to Wills and Estate Planning helps you leave your wealth to your selected beneficiaries, avoid family disagreements and protect your financial legacy. This plain-English guide makes estate planning easy--providing exactly what you need to know to get started. Wills and estates expert Andrew Simpson shares his extensive knowledge to help answer your questions and prepare for the future today. From planning your retirement, to writing a will, to distributing your assets, each aspect of estate planning is highlighted by informative case studies, practical examples and easy-to-read explanations. This guide will help you: understand the vital aspects of the estate planning process know what to look for when choosing a professional estate planner minimise tax burdens for yourself and your family use trusts to safeguard your assets protect your will from legal challenges. With the latest financial and tax guidelines, this is a must-have resource for anyone seeking to confidently pass on their wealth to future generations.

AUSTRALIA'S BEST-SELLING SHAREMARKET TITLE RETURNS IN ITS 26TH EDITION Top Stocks 2020 is the definitive guide to the best stocks to buy on the Australian sharemarket. With easy access to key information, this book allows even inexperienced investors the chance to build and grow an impressive portfolio. Cut through the hype to find clear, objective information on top Australian companies. With a focus on profitability, debt levels and dividends, you'll find each company's financial data in a format perfect for quick comparison. By only profiling companies that meet a meticulous set of criteria, distilled to a concise selection of premium purchases across market sectors, Top Stocks 2020 gives you: comprehensive, unbiased analysis of the latest results from 105 of Australia's leading companies comparative sales and profits data, as well as in-depth ratio analysis detailed research on each company's overall outlook, and tables ranking all companies according to financial data. Take control of your portfolio and focus on the clear winners. With Top Stocks 2020, you get the analysis you need and expert insight you can trust.

The playbook for building a great culture Culture is the key to success for every organisation, but what do great cultures do and what makes them successful? In Culture Fix, author Colin D Ellis shows you how to change the way you do things and create a winning culture that will keep your organisation relevant today and into the future. No matter your business, industry or country, your culture's success depends on the emotional intelligence and engagement of people within it. Whether you're a CEO, a manager, or a team leader, this comprehensive playbook provides everything you need to build self-motivating teams capable of delivering great value and a fantastic employee experience. Learn how to: build an aspirational vision for your organisation or team create a set of values that mean something enhance the communication between your people adopt the mindsets and behaviours for a successful culture create the right environment for innovation and creativity. Practical, insightful, honest and funny, Culture Fix will show you how to create a workplace where great people can accomplish great things.

The customer is not always right. Far from it. What the customer wants is often at odds with what is best for the business or brand. Adam draws on his years of creative agency experience, the wisdom of other voices, as well as marketing science to outline the dangers of listening to the customer too much and reveals what you can do about it. This book will show you how to build a strong brand or business.

Shoes of Prey launched in 2009. It allowed people to design their dream shoes online, get them expertly manufactured, and have them shipped to anywhere in the world within two weeks. The startup broke even at two months, hit multi-million dollar revenues in under two years, raised tens of millions in funding from top-tier investors and shipped to more than 100 countries. All the metrics pointed to huge scalability. To a huge business. To a huge success. But it didn't succeed. In 2018 the business failed. And this is that story. Reboot tells the truth of what it is like to be at the helm of a global business. From the high highs of besting Karl Lagerfeld on global awards to the low lows of closing the doors on your dream, join author Jodie Fox on a raw journey as she reveals for the first time the story behind the story of fashion darling Shoes of Prey. This incredible ride will share lessons on raising capital, building a brand, finding suppliers, doing business in China and, most importantly, how to learn and grow from your successes and your mistakes and be ready every day to reboot for the next challenge.

Retain your talent with a proactive approach to employee development, one conversation at a time When employees are happy at work, the energy and creativity they possess is virtually limitless. But many leaders are ill-equipped to discuss and gauge the career satisfaction of their employees, and risk losing their talent to their competitors. Career Conversations is your guide to developing the skills needed for effective career discussions with your staff, providing step-by-step instructions on how to incorporate this capability into your leadership routine. Packed full of case studies, practical exercises and key insights, career development expert Greg Smith explains how leaders can guide their employees to achieve career satisfaction by taking an active, dynamic and ongoing interest in their development. Learn how to: engage with employees on career aspirations listen critically and build trust help employees reinvent themselves for the future of work gain self-insight and become a more effective leader empathise and respond to your staff's needs. An indispensable book for anyone in a management or leadership position, Career Conversations will help you guide your employees through their careers and, in turn, help your company thrive.

Deliver great projects every time Projects are the lifeblood of organisations, but many projects fall short of expectations because of poor project management and/or poor project sponsorship. In The Project Book, author Colin D Ellis teaches you the skills and behaviours required to make your projects succeed, every time. The best projects, whether they are delivered in an agile or waterfall way, are a result of the people that lead them and the environment they create. This fail-safe and comprehensive handbook shows you how to develop the mindset and communication skills to create projects that leave a legacy for you, your team and your organisation. Learn how to: become a project leader that people trust build a team culture of collaboration, agility and creativity upskill executives so that they're catalysts for transformation develop the organisational discipline needed for successful projects create a mature environment for your projects to thrive. Engaging, informative and humorous, The Project Book will help project managers, project sponsors, scrum masters and product owners across all organisations to deliver successful projects in a way that customers will talk about for years.

Meet the man and uncover the story behind one of Australia's most recognised brands We all know Jim's. Maybe you just passed a Jim's Mowing trailer on the road; or maybe there's a Jim's Cleaning van parked across the street each Tuesday morning; or maybe your best mate is laughing all the way to the bank after quitting the city and starting his new Jim's Fencing franchise, but do you know the real story behind the Jim's Group and its founder, Jim Penman? Brutally efficient, socially awkward, and a tireless perfectionist, Jim is as complex and fascinating as the Jim's Group. This book is a warts-and-all look at his colourful life that delves deep into how he ignored conventional thinking to turn a few mowing rounds into a corporate juggernaut built on always putting the customer first. In this authorised biography, author Catherine Moolenschot sat down with Jim and over one hundred people who know him -- from franchisees and franchisors, to family, friends, and adversaries -- to get up close and personal with the surprising story of one of Australia's biggest brands and the man who made it all happen.

Have you ever wanted to be a bigger, braver version of yourself? Can you imagine how that would expand your perspective on your career, your relationships and your life? Now is the time to be BOLD! In Bold Moves, Pippa Hallas shares the inspiring story of her great aunt Ella Baché, who fled war-torn Europe to start one of the world's best-loved skin care companies, intertwined with Pippa's own journey as CEO and mother of two young boys, and featuring conversations with other remarkable Australian women including Layne Beachley, Lorna Jane Clarkson, Tracy Spicer and many more. This book reveals how you too can stand up, speak out and fearlessly redefine your future. As women and beauty trends have evolved over the decades, Ella Baché has kept pace while holding true to the core values of the company. Pippa opens up about the journey behind the brand, the disruptions, the innovations, the mistakes, and the risks that have made it what it is today. This book will show you how to: embrace your personal story fortify your voice design the life you want to live love your own skin build your personal legacy. In a world of constant change, groundbreaking technology, unprecedented transparency and unrivalled expectation, it is harder than ever to live a life of truth and passion. Bold Moves will give you everything you need to stand up and be bold in every part of your life.

GET MORE DONE WITH YOUR DAY The First 2 Hours is essential reading for anyone seeking to enhance their efficiency and avoid common productivity traps. Author Donna McGeorge draws on research from neuroscience, energy flow and the body's natural rhythms to reveal how to divide your workday into 2-hour blocks to match the level of intensity and impact required. Learn how to: recognise the habits holding you back maximise your first 2 hours and set yourself up for daily success build on your body's strengths for better performance track your patterns and create a personalised workflow discover the optimum time of day for new business, meetings, emails, projects and more. The way you plan your day is the key to your productivity and The First 2 Hours shows you how to do great work, consistently.

'An instant classic--this book is so utterly relevant and needed. And it is hellishly refreshing to boot. I fucking love it, and heartily recommend it to all.' --Dr Jason Fox, best-selling author of How to Lead a Quest Take a practical approach to the communication challenges in your workplace. Through 11 strategies, 23 tactics and 15 stories this handy how-to will help curious humans: use the science of connection to create compelling communication translate mind-numbing complexity into captivating simplicity hijack attention, engage and influence others. Whether you're a leader looking to connect with your workforce; a member of a small team, hungry to make a difference; or at the helm of a global organisation, with an eye on the horizon - this is a how-to for forward thinkers like you.

Promote mental fitness in your organisation to stop burnout and build a high-performance culture MINDFIT outlines an easy-to-implement organisational design and development program that will put mental fitness at the centre of your business. Using the data-backed Link: Flow: Grow strategy, this accessible guide will help you increase revenue, reduce safety and workers compensation figures, skyrocket productivity and restore employee engagement. You will learn: why workplace mental fitness is a 'must-have' for organisational success how to establish critical links with an intelligent org chart and deliver excellence to all key business functions what four types of manager you need to create a high-performance culture how to implement mental fitness action plans that will grow your company, your team and your self. MINDFIT empowers your organisation to put mental fitness first to maximise profits and engagement. It's idealism made practical, complex made cheeky and education made entertaining. Don't leave work without it!